Healthsouth Chattanooga Rehabilitation Hospital recently received results for patient satisfaction surveys received in second quarter of 2010.  The surveys, conducted by Press Ganey, a leader in healthcare patient satisfaction surveys, asked patients and family members about their experience with Healthsouth Chattanooga, including questions about nursing, therapy and medical care as well as discharge planning and overall impression.  Out of 79 Healthsouth hospitals surveyed by Press Ganey, Healthsouth Chattanooga finished in the top 5 for their overall average score on all survey questions.  In addition, Healthsouth Chattanooga was in the 99th percentile of Healthsouth hospitals for 3 key areas: Likelihood of Recommending the Hospital to Someone Else, Nursing Care, and Overal Quality of Care. 

Scott Rowe, CEO/Administrator, stated, "It is encouraging to see the results of these surveys reflecting the focus and dedication that we as a hospital have placed on superior customer service.  Our staff works hard each day to meet the needs and expectations of patients and their families.  They take great pride in the many positive comments that patients have shared about their experience in our hospital."